PSPCL is creating new landmarks in Digital Side

Patiala, December 15 (Press Ki Taquat Bureau) : CMD, PSPCL Er. Baldev Singh Sran, said that PSPCL is brilliantly carrying out a number of new initiatives under Digital India Campaign to ease out the lives of the citizens of the state. In the same stride, Er. Sran disclosed that PSPCL has started a new customer centric EMI facility on PSPCL electricity bills.
Er. Sran said that the facility is now live on PSPCL website under “insta bill payment” tab, which is available on home page of PSPCL website at www.pspcl.in. After selection of bill pay and entering consumer electricity account number, consumer has to choose bill payment gateway (Billdesk or HDFC). After selection of Payment Gateway “Pay with EMIs” tab is accessible. Various banks credit cards have been integrated like HDFC, ICICI, Yes Bank, IndusInd Bank, Axis, HSBC etc. The EMI tenure range between 3 months to 24 months.
CMD said that this consumer oriented initiative of Punjab is one of it’s kind in electricity bill payments on electricity utility’s own web page in entire country. He also said that instead of not paying the bills and living under the continued fear of disconnection of supply, consumers may opt for payments of electricity bills in EMIs, with period as suitable to them. In this way, they may atleast avoid disconnection of their electricity supply and its associated social stigma.
Er. Sran further added that in this innovative scheme, rate of interest being charged for EMI varies from 9% p. a. to 15% p. a., depending upon the term selected, whereas late payment surcharge presently being levied in case of non-payment of bills varies between flat 2% to flat 5% for first 15 days default, based on category of consumers. Thereafter interest is also charged at the rate of 1.5% for a month or part thereof. In easy language, if a bill of domestic category of Rs. 25000 is paid through EMIs by selecting 3 months term on HDFC Card, then a total interst of around Rs. 400 will be levied. And contrary to it, if bill is not paid within due date, then Rs. 500 will be immediately charged for 15 days and Rs. 385 will be further levied for each month/part month of default. Moreover, connection will also be disconnected due to non-payment.
Er. Sran said that PSPCL is continuously guiding and providing assistance to the consumers to resolve their concerns and to make available trouble free digital payment system. Any of the queries of consumers regarding digital payments are properly and promptly resolved. Due to such efforts, consumers are showing remarkable enthusiasm and confidence in digital payments and people of Punjab have made PSPCL the number 1 utility in digital segment, as uploaded on Ministry of Power’s URJA portal. Punjab is continuously at number 1 position from November 2018 onwards. This speaks a lot about confidence of the citizens in digital payment system and its effective implementation. Digital bill payments have made the life very easy for the citizens of the state.
CMD also appealed to all the citizens to use cost free digital modes for bill payments to save their precious time & cost. Er. Sran assured that with the competent leadership and constant support of Captain Amrinder Singh, CM, Punjab, PSPCL would certainly keep serving the state with passion in future also and PSPCL will continue to bring new innovative products of digital bill payments.